A Tale of Two Cities

Florida Republican Representative Trey Radel and Toronto Mayor Rob Ford have different ways of handling a similar crisis. For the past few weeks, global audiences have been treated to bizarre behavior by the embattled Toronto mayor – at times trying to come clean, only to blow up in fury moments later. He has refused to […]

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Don´t Shoot the Messenger

“Don’t shoot the messenger” applies to relations with the media in a crisis situation. This past week CNN’s Anderson Cooper and colleagues have been reporting round the clock from the most remote areas of typhoon-stricken Philippines. They have noted that there was little government presence in the early days of the crisis in the stricken […]

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The Medium and the Message

The tragedy in the Philippines over the weekend has caused a great deal of concern worldwide as images of death and destruction fill our television screens. Once again we are bombarded by scenes of widespread suffering and tremendous immediate needs to feed and house survivors and displaced people, as the struggle to find and bury […]

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Know When To Fold’em

In the early seventies Kenny Rogers sang “you got to know when to hold ‘em, know when to fold ‘em” (The Gambler). Knowing when to throw in your hand is important in pubic life and in crisis communications management.   Toronto Mayor Rob Ford has been at the center of global ridicule now that embarrassing […]

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Lies, Damned Lies, and Politics as Usual

By Eduardo del Buey President Crosshairs Communications Ltd. www.crosshairscommunications.com   This week Canadians have been treated to two media spectacles – one involving the Prime Minister and one involving the Mayor of Toronto. Both cases underscore how not to do media relations. A few months ago the Prime Minister told Canadians that he knew nothing […]

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