CANADA ROCKS!

Sometimes getting a message out is best done through an event rather than a phrase or text. When I served at the Canadian Embassy in Mexico (1995-99) we decided to support efforts to market Canada as a unique destination for Mexican students to learn English and French, and do their university studies. The approach we […]

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DAVOS

Conspiracy theorists rejoice — Davos is once again upon us! Every year the powerful and influential congregate in Davos at the World Economic Forum to communicate. They share their views of and experiences with global economic, political, security, and social realities, and try to find solutions to the myriad challenges facing the globe. Conspiracy theorists […]

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Spokespersonry

“Spokespersonry” is what I call the art of speaking on someone else’s behalf.  The essential element is planning for the question and practicing for the reply. During my career as a spokesperson for Canada and for international institutions, I found it most useful to try to predict the questions I may be asked, to create […]

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The President’s Mistress

Gotcha! I bet you thought I was about to reveal some juicy White House gossip! This week a French magazine revealed that French President François Hollande is having an affair with a young actress, while his live-in companion continues by his side (well, actually, in the hospital suffering from fatigue). How French. And that is […]

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Christie Redux

It can be one small step from heaven to hell, and New Jersey Governor Chris Christie seems to have taken it this past week. Ten days ago he was in political heaven, building up a head of steam towards the presidential election of 2016. This week, he and his administration are reportedly being probed for […]

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Watering Down the Message

Over 300,000 residents of Charleston, W.Va. and surrounding areas are entering their fifth day without tap water for drinking, cooking, or bathing after an unrepaired containment wall at Freedom Industries reportedly leaked a coal-processing chemical into the local water supply from a plant on the Elk River. On Friday, the company’s president issued an apology […]

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Developing Outside Advocates

Developing and nurturing outside advocates to deliver messages to target audiences is essential for any organization. During my appointment at the Canadian Embassy in Mexico (1995-99), we enjoyed the support of two very important domestic constituencies – the Mexican academic community and the Mexican development community. For a number of years the Canadian government had […]

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Christie at the Crossroads

Today was arguably one of New Jersey Republican Governor Chris Christie’s longest days. Yesterday morning, emails came to light that indicated that his deputy chief of staff and his high school friend whom he had appointed to a senior post at the Port Authority had conspired to create massive traffic jams last September on the […]

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Back to the Future

There is a tendency at year’s end to review all of the communications errors people have committed during the past 52 weeks. I prefer to dwell on the positive communications work of one man, Nelson Mandela – Madiba – a unique and remarkable communicator. Early on, Mandela realized the power of messages and the impact […]

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