Canada and the Commonwealth

Canada’s suspension of discretionary funding ($20 million over two years) to the Commonwealth over concerns about the lack of respect for human rights in Sri Lanka is spot on. Sri Lanka is the current “Chair in Office” — one of the main leadership positions of the organization, held by the host country of the immediate […]

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MH370 – Communications at its Worst and its Best

Malaysia Airlines Flight MH370 has brought us major lessons in crisis communications. It has been the worst of times, and the best. For the first three weeks, Malaysian officials, both from the airline and government, including the Prime Minister, offered a textbook case study of how not to handle a crisis. From the very beginning, […]

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Quebec Elections: Pauline’s Folly

There is a fundamental truth in public relations that applies to political campaigns: craft your message well, test it, live it, and don’t stray. In an election that could have been hers for the taking, Parti Quebecois leader Pauline Marois developed a murky message, and then strayed perilously from it. She paid for her errors […]

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Advocacy Works

On March 26 the Los Angeles Times reported that “The Danish zoo that drew so much criticism for killing a healthy young giraffe named Marius and inviting schoolchildren to watch as he was dismembered and fed to lions is at it again. This time, the zoo announced that it euthanized four healthy lions Monday to […]

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